---
title: "Delivery Policy"
url: https://kiddio.ae/delivery-policy/
type: page
date: 2025-02-12
modified: 2026-05-11
markdown_url: https://kiddio.ae/delivery-policy.md
author: "Greta L"
---

# Delivery Policy

- Kiddio will process your orders Monday through Saturday excluding Sunday and public holidays in the UAE.
- We offer Same-day and Next-day deliveries across the UAE which can be scheduled subject to your availability.

 
 
 
 
 
 SHIPPING METHOD
 
 CUT-OFF TIME 
 
 RATE
 

 
 
 
 
 Same-day delivery 
 
 
 Order before 12:00 noon 
 
 
 30 AED 
 
 

 
 
 Next-day delivery 
 
 
 Order before 3:30 PM 
 
 
 24 AED 
 
 

 
 
 Returns 
 
 
 
 
 FREE 
 
 

 
 
 Remote Areas 
 
 
 [Check if your area is in remote area](https://kiddio.ae/wp-content/uploads/2025/04/Remote-area-list_removed.pdf)
 
 
 +10 AED 
 
 

 
 

 
- Delivery charges will be indicated during your check out process, in your local currency.
- Orders may not be shipped to APO/FPO addresses or to any address outside the United Arab Emirates.
- If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.
- Orders are delivered Monday through Saturday, excluding Sunday and public holidays. Kiddio cannot be held responsible for unanticipated delivery delays beyond Kiddio’s control.We recommend reviewing your order details on the order review page before submitting your order, or in the order confirmation email that is sent to you shortly after your order is placed.
